Where it fits
A good fit has three ingredients: a system of record an agent can read — a SaaS platform, a CRM or ERP, a repository, a mailbox; recurring work with real volume where judgment is reviewable; and someone on your side who can spend minutes a day deciding. If your operation has those, an agent team can probably carry a real share of the recurring load. If it doesn’t, we will tell you that in the first conversation — a fit conversation is cheaper than a bad engagement for both of us.
Questions people ask
Do the agents act on their own?
They work on their own — research, drafts, analysis, proposed changes — but nothing external ships without a human approving it. Publishing, merging, sending, anything under your name: those stay behind an approval gate by design, not by policy document. An agent that wants to ship something can only mark it ready for review.
What systems can an agent team work in?
Anywhere there is a system it can read and an output a human can review: code and content repositories, a SaaS platform’s database, a mailbox, spreadsheets and documents. Today that means live teams doing content and SEO work in web repositories, operations analysis against a SaaS product’s database, and back-office work on company correspondence. We fit the team to your stack rather than promising a universal integration.
How do you steer an agent team?
Three loops. Daily: every deliverable is reviewed and approved or rejected with a written reason, and rejections feed back into how the agent works. Weekly: each agent writes a short first-person check-in — what it did, what it thinks is causing its problems, where it wants to focus — and your reply becomes its standing direction for the next cycle. Continuously: reject rates and open-work ages are tracked per agent, so a drifting agent is visible in numbers, not in vibes.
What happens when an agent gets something wrong?
It gets rejected, with a note that says exactly what was wrong — and both the rejection and the note are recorded in a ledger. Agents are required to speak to their own reject patterns in their weekly check-ins, including naming process causes rather than just promising to be more careful. An agent whose rate stays high gets reviewed: its instructions change, its model changes, or it is retired.
Is this a product I install, or a service?
A managed service. MGH designs the agent team around how your business actually operates, runs it, reviews its output, and hands you an approval queue that takes minutes a day. The starting point is a fit conversation about your operation — not a license key.
Last updated: August 2026
Your competitors’ agents start tonight. Yours could too.
Tell us what your operation actually looks like — the systems, the recurring work, who would hold the gate. We’d rather say “not yet” honestly than run an agent team somewhere it can’t earn its keep.
Ask for a fit